Ethical & CSR Charter

Respect our values,
and enforce them.

Since 1997, SYRES has been committed to respecting its values and putting them into practice every day. Panelists, employees, clients, partners and suppliers: the quality of our relationships with all our stakeholders is at the heart of our approach.

Our philosophy

At SYRES, responsibility is not a superficial policy. It is a founding conviction championed by our leaders since the institute's creation in 1997, and translated into concrete, measurable and controlled commitments.

In 2023, SYRES obtained the EcoVadis Silver medal, placing our company in the top 15% Companies assessed globally. Recognition that validates the rigor and consistency of our approach.

Our 4 pillars

Live together

Transparency, protection, health, hygiene, skills development, respect, listening, quality and team cohesion.

Work together

Mastery, expertise, professionalism, adaptability, collaboration, tool security, information processing and data protection.

Progress together

Open-mindedness, anticipation, recognition, motivation, sharing, ambition, performance and fairness.

Preserve together

Security, quality, information assurance, impact analysis, promotion of good practices, process improvement and local partnerships.

30 years

Sector expertise

Since 1997, SYRES expertise has been at the service of brands.

60K+

Panelists in France

Qualified and connected panel in France.

5M+

Consumers worldwide

Representative international panel.

500+

Brands accompanied

From startup to multinational.

Social pillar

Live together, daily.

Listening, cohesion and skills development: SYRES invests in the well-being and skills development of its teams.

Team Events

Internal cohesion and employee celebrations in 2023.

Awareness workshops

Ongoing training and awareness-raising for teams.

100%

HR available

Continuous listening and improvement of the work environment.

Environmental pillar

Let's preserve it together. Figures to back it up.

÷ 5

Plastic packaging

Drastic reduction of plastic across all our operations.

−52%

Paper consumption

Digitization and optimization of document processes.

Solar panels

Photovoltaic installation at our headquarters in Chavenay.

−13%

Energy bill

Direct reduction thanks to low-carbon investments.

−36%

Physical archiving

Transition to digital and systematic sorting of documents.

100%

hybrid fleet

Complete transition to hybrid vehicles + electric charging station.

Economic pillar

Moving forward together, with our stakeholders.

Rational investments, panel loyalty and systematic evaluation of our partners for a responsible value chain.

Test Bar Paris

Opening of a second Parisian site dedicated to proximity to panelists.

Panelist Events

Activities, promo codes and raffles to build loyalty among our panels.

Audited Partners

Systematic CSR assessment of our partners and suppliers.

Societal & territorial pillar

Act locally, Specifically.

Donations, partnerships with associations, welcoming people with disabilities and actions on the ground — we put our resources at the service of our territories.

€ 3

Donations to charities

Support for committed French associations.

€ 1

Franco-Philippine NGO

Contribution to a partner NGO and food distributions.

Cleaning days

Waste collection operations in our territories.

People with disabilities

They are welcomed into our teams, and we have an active partnership with ESAT.

Acknowledged commitments

An approach audited and validated.

🥈

EcoVadis Silver 2023

Top 15% of companies valued globally.

(I.e.

CyberVadis 923/1000

Mature level in cybersecurity — among the most secure in the industry.

✓

GDPR 100%

Full compliance across all our data and processing activities.

Let's exchange

Are you interested in our approach? Let's talk about it.

We gladly share our feedback with our customers, partners and suppliers committed to a responsible approach.

Respect our values,and enforce them.